Return & Exchange Policy

At Car Decor, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

7-Day Return Policy

You have 7 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.

• It must include all original tags and packaging.

• You must provide a receipt or proof of purchase.

To start a return, contact us at info@cardecor.pk
Returns must be sent to our official return address (we will provide this via email when you request a return).

⚠️ Items sent back without first requesting a return will not be accepted.

Damages & Wrong Items

Please inspect your order when it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately so we can make it right.

Non-Returnable Items

Some items cannot be returned, including:

• Customized or personalized products

• Clearance or sale items

• Gift cards

• Seat Covers

Exchanges

We do not offer direct exchanges. The fastest way is to return the item for a refund and place a new order for the product you want.

Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

• If approved, your refund will be issued to your original payment method within 7–10 business days.

• Please note that your bank or credit card company may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@cardecor.pk